Pause Subscription Panel
Three pause lengths with exact resume dates, a checklist of what happens while paused, and a pause action beside the cancel alternative.
Three pause lengths with exact resume dates, a checklist of what happens while paused, and a pause action beside the cancel alternative.
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Pause Subscription Panel offers three pause lengths as cards, 1, 2, or 3 months, each with the exact resume date and the 2 month option preselected. Below the choice a four item checklist spells out what happens while paused: no charges until you resume, the workspace goes read-only so everyone can view but nobody can edit, everything is kept exactly as it was, and one click resumes early. The footer draws the line that pausing is not cancelling.
Durations and the checklist are two arrays, the selected flag driving the radio dot. The footer pairs the primary pause action with a quieter cancel alternative so the softer path stays visible without being pushed.
Reach for this block as a retention step inside the cancel flow, wired to your subscription pause endpoint and the resume dates it returns. Offer it before the cancel confirmation so a break is the first option a leaving customer sees.
A natural flow around it on an Application Pro page:
Before
After
One strong use is the pause offer that saves a canceling customer. Other configurations:
Tip: name the exact resume date on every option so a pause never feels like an open-ended goodbye.