Canned Responses Blueprint
Static open-state blueprint of a saved replies picker beside a reply composer, with a searchable snippet list and one highlighted row ready to insert.
Static open-state blueprint of a saved replies picker beside a reply composer, with a searchable snippet list and one highlighted row ready to insert.
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Canned Responses Blueprint is a static open-state dialog rendered as plain markup: a full-width card with a ticket context strip showing Marcus Kim and TKT-2026-0844, a 72-wide saved replies panel on the left with a live search pre-filled to export, five titled snippets with the Export delay acknowledgement row highlighted and checked, an Insert reply button at the bottom, and a reply composer on the right with the snippet already dropped into the textarea and a footer reading Inserted: Export delay acknowledgement.
Saved replies are one typed array with a highlighted boolean on every entry. The block is a static blueprint, no Radix portals, so screenshots and previews always capture the open state without fighting portal escape roots.
Reach for this block as the UI model for a canned responses picker inside any reply composer, dropping the markup into your ticket detail page and wiring the Insert reply button to a state update that places the selected snippet into the editor.
A natural flow around it on an Application Pro page:
Before
After
One strong use is the support reply composer with saved snippets. Other blueprint panels:
Tip: pre-filling the search with the most likely query word, as this block does with export, shows the agent the panel is already filtered; an empty search box suggests nothing is selected yet.