Refund Speed Tracker
Centered trust section listing refund speed per payment method, pairing each promised window with the measured median and a usage bar.
Centered trust section listing refund speed per payment method, pairing each promised window with the measured median and a usage bar.
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Refund Speed Tracker publishes measured refund speed next to the promise for every payment method. Each row pairs the window the store commits to with last quarter's median: store credit promised instantly and measured at 4 minutes, PayPal at 0.7 days against a 3 day promise, card refunds at 1.8 days, and bank transfer the slowest at 2.9 days. A bar on each row shows how little of the promised window the median actually used.
Methods are one array. The footer sources the medians from 9,340 refunds measured from the courier's first scan, not from the moment approve was clicked, which is the detail that turns the whole table from a claim into a measurement.
Reach for this block on a returns or help page where buyers hesitate because refund timing feels like a black box. The refund gains 10 percent if we miss the window line is a real commitment, only publish it with a policy behind it.
A natural flow around it on an Ecommerce Pro page:
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One strong use is the four method tracker for a direct to consumer store. Other speed trackers:
Tip: measuring from the courier's first scan instead of your own approval click is the choice that makes the median honest, name it or the number looks generous by accident.