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Open returns as cards with a four stage progress line, refund amount and destination named, and the carrier scan clock explained.
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Returns Refunds Tracker shows each return as a card with a four stage progress line, requested through refunded, the refund amount and its destination named in full, and the carrier scan rule written into the lede, the clock starts when the label is scanned, not when the box hits our shelf. The completed one renders in the same layout as the open one, closed but never hidden.
Returns are one array with a completed count driving the bar and the highlighted stage. The keep it and do nothing footer is the low pressure clause most policies bury.
Reach for this block as the returns tab of the account area. A tracked refund is the moment a customer decides whether they trust the store again, so showing the money moving back as openly as it moved out is the whole point.
A natural flow around it on an Ecommerce Pro page:
Before
After
One strong use is the live return with its refund destination. Other cards:
Tip: naming the exact card the refund lands on removes the single most common support ticket a returns flow generates.