About this block

Alternative Format Documents offers order paperwork in four formats laid out as a two by two card grid: large print at 18 point, grade 2 braille, a person read audio recording, and tagged digital text as the default for everyone. Each card carries a turnaround badge, a paragraph on how the copy is produced, and a ruled meta line on how it arrives.

The formats array drives the grid. A strip below explains that a shopper sets the format once under Account, then Documents, and every future receipt, invoice, and warranty card arrives that way without asking again, with a reply to any order email covering one off requests.

When to use

Reach for this block on the accessibility page or beside returns and warranty content, where a receipt a shopper cannot read is the same as no receipt. The turnaround claims have to hold, promising braille in five days you cannot post reads as worse than leaving it off.

A natural flow around it on an Ecommerce Pro page:

Before

• Accessibility statement

After

• Order tracking
• Returns policy

What you can display

One strong use is the four document formats with turnaround badges. Other format sets:

• Plain language summary. The key terms of a warranty or return rewritten without legal phrasing.
• Translated copy. The same receipt in a chosen language, produced on the same turnaround.
• Screen reader ready. A version tuned for a specific reader, with heading order and tables checked.

Tip: keeping tagged digital text as the standing default, not an option to request, is the line that helps the most readers at once.