Repair Vs Replace Guide
The bench's decision rules, including neither and sadly replace.
The bench's decision rules, including neither and sadly replace.
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Repair Vs Replace Guide publishes the bench's decision rules as situation rows with verdicts at headline weight, repair always for wear parts, neither for patina, probably for structure, and sadly replace for the unfixable, routed to trade in. The closer carries the credibility, we have talked more people out of repairs than into them.
Verdicts are one array. The neither row is the differentiator, a repair service that tells you not to repair is believed about everything else.
Reach for this block on the repairs page for the customer mid decision, between the pricing table and the form.
A natural flow around it on an Ecommerce Pro page:
Before
After
One strong use is the four verdict rows. Other guides:
Tip: the sadly in sadly replace is tone doing the work of a paragraph, verdicts written with feeling read as advice instead of policy.