Repair Turnaround Stats
Four bench metrics published like a support inbox with the October queue spike stated upfront.
Four bench metrics published like a support inbox with the October queue spike stated upfront.
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Repair Turnaround Stats runs the bench numbers like a support inbox report: median 6 days arrival to dispatch, 2,180 repairs completed in 2025, 71% free under the guarantee, and the oldest bag repaired this year from 2016 and back in service. The footer owns the seasonal spike plainly: “Turnaround swells every October when everyone remembers winter exists. It is stated here so the queue page never surprises anyone.”
Stats are one array, four tiles in a 2x2 grid that breaks to four columns at large. Publishing the drift before it recovers is the entire posture of the block.
Reach for this block near the top of the repair landing page, before or after the repair cost estimator. The numbers must be live or at minimum updated at the same cadence as the support metrics; the lede compares the two explicitly.
A natural flow around it on an Ecommerce Pro page:
Before
After
One strong use is the four bench metrics with the October footnote. Other stat bands:
Tip: the oldest bag repaired (2016) is the most persuasive cell in the grid because it turns a repair service into a longevity promise without saying so.