Bench Queue Status

About this block

Bench Queue Status publishes the repair backlog like a status page, queue depth, current door to door turnaround, and the bench named, Rui and Ana, with a weekly note on what is actually being fixed. The honesty mechanic is in the lede, when turnaround runs long, the page says so before you ship.

Stats are one array, wired nightly from the repair system. The named bench keeps the numbers human scaled, 23 repairs across two people reads exactly right.

When to use

Reach for this block on the repairs page between the form and pricing. It manages the only repair expectation that varies, time, at the moment of commitment.

A natural flow around it on an Ecommerce Pro page:

Before

• Repair request form

After

• Repair stories gallery showing what the queue produces

What you can display

One strong use is the live bench numbers. Other statuses:

• Made to order queue. The same panel for the making bench.
• Seasonal service. The rewax window's capacity meter, October only.
• Alterations queue. The tailoring version for apparel.

Tip: the what the bench is working on this week note is the difference between a metric and a window, people reread windows.