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A ranked list of the top eight support questions, each row showing its rank, ticket share, a short answer, and a small distribution bar.
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Most Asked FAQ ranks the top eight questions by their share of the last 90 days of support tickets. Each row carries its rank, a two line answer, the ticket share, and a small bar, so the distribution is visible at a glance and the reader sees they are asking the same thing everyone else asks.
Items are one array. The ticket share is the honest hook; it tells the customer the list is built from real volume, not a guess at what people might want, and the bar makes the drop from the top question to the eighth impossible to miss.
Reach for this block on the help page as the first thing a visitor meets, above any deeper index. The share figures must be recomputed from live tickets on a schedule, or the ranking drifts and the numbers quietly start to lie about what the queue actually looks like.
A natural flow around it on an Ecommerce Pro page:
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One strong use is the top eight questions by ticket share. Other ranked FAQ arrangements:
Tip: show the share number, not just the order; “31% of tickets” tells the reader the list is measured, and a bare ranking could be anyone's opinion.