Faq Topics Index
Six help topics with counts, the most asked question linked from each tile.
Six help topics with counts, the most asked question linked from each tile.
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FAQ Topics Index maps the help center as six topic tiles, each with its question count and the single most asked question linked directly, statistically the one you came for. The footer keeps the index alive, an unanswered email probably joins it.
Topics are one array. Surfacing the top question per tile saves the click that loses half of help center visitors.
Reach for this block as the help center landing page, each tile feeding a topic page built from FAQ accordions. The top questions should come from real search or support data, not guesses.
A natural flow around it on an Ecommerce Pro page:
Before
After
One strong use is the help center map. Other indexes:
Tip: where is my order linked from the first tile is the help center being honest about why people come, hiding the top question behind a search box just adds a step.