Payment Failed Recovery
The decline without shame, three ways forward and the cart held.
The decline without shame, three ways forward and the cart held.
Search blocks by description or jump to a page.
The source for every Ecommerce block is included with Basic and Pro. Pick a plan to copy the code.
Already purchased? Log in
Payment Failed Recovery handles the decline without shame or mystery, the bank declined it and told us nothing else, you were not charged, the cart is held. Three ways forward follow, the retry with its real clear rate, the method switch with the reassurance nothing is held against the first try, and the 48 hour payment link for finishing after a bank call. The footer defuses the pending charge panic before the support ticket.
Options are one array. A retry clears about a third of them is the line that converts, declines feel terminal until someone shares the base rate.
Reach for this block as the decline state of your payment step. The pending hold explanation should match your processor's actual auth and capture behavior.
A natural flow around it on an Ecommerce Pro page:
Before
After
One strong use is the card decline. Other recovery states:
Tip: we only ever charge on success belongs on every failure screen, the fear of a double charge blocks more retries than the decline itself.