Repair Or Replace Path
Three numbered failure questions each branch into yes and no outcomes, closed by the bench's photo triage counts from last year.
Three numbered failure questions each branch into yes and no outcomes, closed by the bench's photo triage counts from last year.
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Repair Or Replace Path prints the bench decision as three numbered questions, each branching into a yes and a no outcome. The zipper and seam question quotes the real rates, "$0 if it failed on its own, the flat $15 rate if a decade of use finally wore it out." The canvas question draws the honest line at a palm sized tear. The third question, "Is it just ugly?", reframes scuffs and fading as patina, not damage. The footer settles it with last year's photo triage: of 1,412 failure photos, 1,148 came back as a repair, 176 needed nothing, and 88 were told to replace.
Steps are one array with a number, a question, and paired yes and no strings. The Yes and No pills carry the branch visually so the decision reads without instructions.
Reach for this block on a product care or repair page, after the repair service sections, or in a buying guide answering the cost of ownership question. The triage counts and repair rates cited must match the live bench numbers to stay honest.
A natural flow around it on an Ecommerce Pro page:
Before
After
One strong use is the three question repair triage. Other decision path editions:
Tip: "send the photo before you decide anything" is the load bearing line; it moves the reader off guessing and onto the bench that repairs most of what it sees.