About this block

Repair Or Replace Path prints the bench decision as three numbered questions, each branching into a yes and a no outcome. The zipper and seam question quotes the real rates, "$0 if it failed on its own, the flat $15 rate if a decade of use finally wore it out." The canvas question draws the honest line at a palm sized tear. The third question, "Is it just ugly?", reframes scuffs and fading as patina, not damage. The footer settles it with last year's photo triage: of 1,412 failure photos, 1,148 came back as a repair, 176 needed nothing, and 88 were told to replace.

Steps are one array with a number, a question, and paired yes and no strings. The Yes and No pills carry the branch visually so the decision reads without instructions.

When to use

Reach for this block on a product care or repair page, after the repair service sections, or in a buying guide answering the cost of ownership question. The triage counts and repair rates cited must match the live bench numbers to stay honest.

A natural flow around it on an Ecommerce Pro page:

Before

• Product care sections

After

• Resale sections
• Buy once math card

What you can display

One strong use is the three question repair triage. Other decision path editions:

• Warranty vs out of pocket. The branch between a covered failure and normal wear, each with its cost.
• Return or keep. A fit decision tree that ends in the honest keep call as often as the return.
• Upgrade or hold. Whether the current unit still does the job before a replacement order.

Tip: "send the photo before you decide anything" is the load bearing line; it moves the reader off guessing and onto the bench that repairs most of what it sees.