Support Plans Table
Three support tiers as columns in a ruled table, compared across channels, first reply time, coverage hours, escalation, and onboarding.
Three support tiers as columns in a ruled table, compared across channels, first reply time, coverage hours, escalation, and onboarding.
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Support Plans Table sets three support tiers side by side as columns and compares them down the rows that decide a ticket, channels, first reply time, coverage hours, escalation, and onboarding. Leading with reply medians instead of feature checkmarks answers the only question a buyer really has, how fast does a human show up.
Plans and rows are two arrays, and on mobile each row restacks with its tier label so nothing needs a horizontal scroll. The note beneath ties the medians to a published transparency page, which is what makes them believable.
Reach for this block on a pricing, support, or plan comparison page, wherever a prospect is weighing what attention their money buys. It also settles the upgrade question inside a help center, next to the escalation paths.
A natural flow around it on a Marketing Pro page:
Before
After
One strong use is your support tiers with measured reply times. Other tables:
Tip: the first reply row is the one people read, publish a real median there and let the rest of the table follow.