Support Tiers Table
Three support tiers with contractual response times and automatic credits when missed.
Three support tiers with contractual response times and automatic credits when missed.
The Marketing Collection unlocks the source for every Marketing block. All Access unlocks every Collection.
Already purchased? Log in
Support Tiers Table prices the human side of enterprise software. Six commitments run down the left, three tiers across the top, and the cells hold numbers and named mechanisms, 15 minute critical response, a named engineer with a backup, done with you migration. The lede makes the table contractual, miss the time and credits apply automatically.
Rows are one array with nullable cells, nulls render as a quiet dash so gaps read honestly without shame styling.
Reach for this block on enterprise pages after the technical checklist, when the remaining question is what happens when something breaks. It also supports pricing pages where support tier is a plan differentiator.
A natural flow around it on a Marketing Pro page:
Before
After
One strong use is your real support matrix with contractual times. Other tables:
Tip: the automatic credits line is the difference between an SLA and a goal, only publish it if the billing system enforces it.