Support Channels
A centered contact header above three channel cards for sales, support, and community, each with an arrow link and a median response time.
A centered contact header above three channel cards for sales, support, and community, each with an arrow link and a median response time.
Search blocks by description or jump to a page.
The source for every Marketing block is included with Basic and Pro. Pick a plan to copy the code.
Already purchased? Log in
Support Channels routes visitors to the right kind of help before they write a word. A centered heading and lede sit above three matching cards for sales, support, and community, each pairing an icon in a soft square with a title, two lines of copy, a distinct arrow link, and a small muted line stating how fast a reply usually lands. A quiet closing line under the grid points self serve visitors at the docs instead.
Each card is driven by one entry in a typed array, so adding a fourth channel or swapping community for a partners route is a data change, not a layout change. The response time lines are plain strings you can retune as your team grows, and the closing docs line can be removed without affecting the grid.
Use this block at the top of a contact or support page when your channels have genuinely different owners and different speeds. It fits a developer tools company especially well, where a buyer evaluating plans, an engineer blocked by an API error, and a hobbyist comparing setups all arrive at the same page and need very different doors.
A natural flow around it on a Marketing Pro page:
Before
After
The obvious fit is a three way contact router for sales, support, and community. A few other ways to use the frame:
Tip: keep the response time lines truthful and specific. A median measured from real tickets builds more trust than a vague promise of a fast reply.