Sales Vs Support Split

About this block

Sales Vs Support Split is contact triage as a single panel. One bordered container splits into two doors divided by a hairline rule: buying and already a customer. Each side carries an icon disc, a question headline that self selects the reader, a short pitch, three expectation bullets, and its own button, solid for sales and outline for support.

The doors are one array of icon, title, text, points, CTA label, and button variant. The bullets are promises, demo scope, reply times, who staffs the rota, and they do the persuading. The panel stacks vertically on mobile with sales first.

When to use

Reach for this block when sales and support are the only two doors that matter and you want them equally dignified. Many contact pages bury support below the sales form, this layout refuses that hierarchy, which existing customers notice. It is the two door version of channel-cards, trading the third catchall lane for more room per door.

A natural flow around it on a Marketing Pro page:

Before

• Pricing where the buying door becomes urgent
• FAQs deflecting what needs no door

After

• Footers carrying the long tail contact links

What you can display

One strong use is the classic buy or get help split. Other two door versions:

• New and existing clients. An agency splitting new business from current engagements.
• Apply and refer. A hiring page splitting candidates from referrers.
• Self serve and enterprise. Product led signup beside the procurement conversation.

Tip: phrase both headlines as questions the visitor asks themselves, self selection happens in the first three words.